PUBLIC OFFER
for the Provision of Computing Resources
Tashkent, Republic of Uzbekistan
Edition dated June 26, 2026
Translation note: This is an English translation provided for convenience only. The legally binding text of this Offer is its Russian-language version; in the event of any discrepancy between this translation and the Russian original, the Russian version shall prevail.
This document constitutes an official proposal (public offer) of Dicloud Limited Liability Company (MChJ «Dicloud»), TIN (STIR) 310006777, represented by its Director Khamidov Shukhrat Shokir ugli, acting on the basis of the Charter (hereinafter the «Provider»), to conclude a service agreement (hereinafter the «Agreement») with any natural or legal person or individual entrepreneur (hereinafter the «Customer», «User») who accepts this proposal, on the terms set out in this Offer.
In accordance with Articles 367, 369 and 370 of the Civil Code of the Republic of Uzbekistan, upon acceptance of this Offer by the Customer (in the manner set out in Section 4 of this Offer), the Agreement shall be deemed concluded on the terms specified in this Offer and shall have the legal force of an agreement concluded in written form.
This Offer has been prepared and operates in accordance with the legislation of the Republic of Uzbekistan, including: the Civil Code of the RUz, the Law «On Personal Data» No. ZRU-547, the Law «On Informatization» No. ZRU-560, the Law «On Electronic Commerce» No. ZRU-792, the Law «On Electronic Document Management», the Law «On Electronic Digital Signature», the Law «On Protection of Consumer Rights», the Tax Code of the RUz and other regulatory legal acts.
Before using the Service, the Customer must carefully review the terms of this Offer. Using the Service in any manner constitutes the Customer's unconditional and full agreement with all terms of this Offer. If the Customer does not agree with any of the terms of the Offer, the Customer is not entitled to use the Service.
1. TERMS AND DEFINITIONS
1.1. For the purposes of this Offer, the following terms are used:
Service (Dicloud) — the Provider's hardware-and-software complex located at billing.dicloud.uz, through which the Customer is granted access to the Services via a personal account and other provided interfaces.
Services — services for the provision to the Customer, on a lease basis (under the IaaS — Infrastructure as a Service model), of computing resources in the form of virtual servers (VPS/VDS) with specified technical characteristics, including related technical services (server image backup, availability monitoring, basic technical support).
Virtual Server (VPS/VDS) — a dedicated virtual computing environment (virtual machine) with specified parameters of processor (vCPU), RAM, disk space, network bandwidth and operating system, provided to the Customer on a lease basis under the selected Tariff.
Personal Account — a secure section of the Service, access to which is granted to the Customer after Registration and authorization, and in which the Customer manages its Services, balance and orders, and receives legally significant notifications.
Registration — the procedure for creating a Customer account in the Service, including the provision of personal and contact data, verification (via MyID for natural persons or via the EDM system for legal entities) and acceptance of the terms of this Offer and of the Consent to the processing of personal data.
Tariff (Tariff Plan) — a set of technical characteristics of the Services and the cost of the corresponding Services, published at billing.dicloud.uz and in the Customer's Personal Account. The current version of the Tariffs is an integral part of this Offer.
Balance — the Customer's account in the Service reflecting the funds deposited by the Customer as an advance payment (deposit) and intended for payment of the Services under the «Prepaid payment with daily charging» model.
Prepaid payment with daily charging — a payment model under which the Customer deposits funds to the Balance in advance, and the cost of the ordered Services is charged and deducted from the Balance on a daily basis. The cost of the Services is set by the current Tariffs per calendar month; the amount of the daily deduction for each Service is determined as the cost of the relevant Service per month divided by the number of calendar days in the relevant calendar month (month/days). At the end of each calendar month, the Provider issues a closing document (an invoice / «schyot-faktura») for the total amount of funds actually deducted from the Customer's Balance during that month.
MyID — the state information system for the biometric identification of natural persons of the Republic of Uzbekistan, used by the Provider to verify Customers who are natural persons.
EDM System (Electronic Document Management) — the system used for the exchange of legally significant electronic documents between the Provider and Customers who are legal entities and individual entrepreneurs (E-IMZO, E-Faktura, Didox and others).
AUP (Acceptable Use Policy) — the rules for the use of the Services set out in Section 10 of this Offer, the violation of which constitutes a material breach of the Agreement.
SLA (Service Level Agreement) — the agreement on the level of provision of the Services set out in Section 9 of this Offer.
Customer Content — any information, software, data, files, databases, websites, electronic messages and other materials posted, uploaded, stored, transmitted or processed by the Customer on the leased Virtual Servers or by means of their use.
Parties — the Provider and the Customer when referred to jointly.
Legislation — the regulatory legal acts of the Republic of Uzbekistan in force as at the date on which the relevant legal relations arise.
1.2. Other terms not defined in this section are used in the meaning established by the legislation of the Republic of Uzbekistan and by the customs of business practice that have developed in the field of IaaS hosting services.
2. SUBJECT OF THE AGREEMENT
2.1. The Provider undertakes to provide the Customer with Services for the lease of Virtual Servers (VPS/VDS) with the technical characteristics selected by the Customer from among the current Tariffs, and the Customer undertakes to accept and pay for the Services on the terms established by this Offer and the current Tariffs.
2.2. The Provider provides the Services remotely, by means of the Service available at billing.dicloud.uz, and of server infrastructure physically located in the territory of the Republic of Uzbekistan (data centres in Tashkent).
2.3. The specific volume, composition and characteristics of the Services are determined by the Tariff selected by the Customer and by the order placed in the Personal Account. The characteristics of the Services may be changed by means of a corresponding order in the Personal Account.
2.4. The Services under this Agreement do not include: the development, configuration and maintenance of the Customer's software; the administration of the Customer's operating system and applications on the Virtual Server; ensuring the information security of Customer Content; or other services not expressly specified in the Tariff. The Provider does not provide such services and they are not included in the cost, except where a separate written agreement is concluded.
2.5. The fact of proper provision of the Services and their scope are confirmed by the data of the Provider's billing system reflected in the Customer's Personal Account. At the end of each calendar month, the Provider issues closing documents for the amount of Services actually consumed during the month: for Customers who are legal entities and individual entrepreneurs — an invoice (schyot-faktura) and closing documents via the E-Faktura and/or Didox system; for Customers who are natural persons — an invoice (schyot-faktura) (without a fiscal mark / fiscal QR code).
3. STATUS OF THE PROVIDER AND NATURE OF THE SERVICES
3.1. The Provider is a supplier of infrastructure services under the IaaS (Infrastructure as a Service) model. The Provider provides the Customer solely with computing resources and does not interfere with the content of the Customer's operations on those resources.
3.2. The Provider does not carry out:
•moderation, censorship, or preliminary or ongoing control of Customer Content;
•access to the content of the Customer's Virtual Servers in the normal operation of the Service (except in cases expressly provided for by this Offer and the Legislation);
•processing and analysis of the information posted by the Customer on the Virtual Servers;
•the functions of a telecommunications operator or information intermediary in a sense requiring additional licences, except where such activity is expressly provided for by this Offer.
3.3. The Provider has no technical or organizational ability to control, in real time, the content of the Virtual Servers leased by the Customer and bears no liability for such content, except in cases expressly established by the Legislation. After the Customer changes the initial access data (accounts, passwords, access keys) issued to it upon creation of the Virtual Server, the Provider has no technical access to the content of the Virtual Server.
3.4. The Provider acts as a bona fide supplier of infrastructure services and applies the principle of limited liability of an information intermediary — the infrastructure supplier bears no liability for information posted by the user on the leased resources, provided that: (a) the Provider is not the initiator of the transmission of such information; (b) the Provider does not determine the recipient of such information; (c) the Provider does not modify the content of such information; (d) the Provider did not know and should not have known of its unlawfulness; and (e) upon receipt of a reasoned notice from an authorized state body, the Provider promptly restricts access to such information.
4. PROCEDURE FOR CONCLUDING THE AGREEMENT (ACCEPTANCE OF THE OFFER)
4.1. The posting of this Offer on the website dicloud.uz constitutes a public proposal (public offer) of the Provider, addressed to an unlimited circle of persons, to conclude the Agreement on the terms set out in this Offer.
4.2. Full and unconditional acceptance of this Offer, within the meaning of Article 370 of the Civil Code of the Republic of Uzbekistan, is recognized to be the totality of the following actions of the Customer performed upon Registration in the Service:
4.2.1. For a Customer who is a natural person:
•providing full name, mobile telephone number, email address, and a password for access to the Personal Account;
•confirming the mobile telephone number by entering an SMS code;
•confirming the email address;
•selecting the payer type «Natural person»;
•undergoing identity verification: via the state MyID system, or — until the MyID integration is launched — by uploading a photograph (scan, copy) of the identity document (passport / ID card) for subsequent manual verification by the Provider;
•ticking the box «I have read and agree to the terms of the Public Offer»;
•ticking the separate box «I consent to the processing of my personal data»;
•performing conclusive actions evidencing the intention to use the Services (topping up the Balance and/or ordering Services).
4.2.2. For a Customer who is a legal entity or individual entrepreneur:
•providing the full name, mobile telephone number and email address of the authorized representative, and a password for access to the Personal Account;
•confirming the mobile telephone number by entering an SMS code;
•confirming the email address;
•selecting the payer type «Legal entity» or «Individual entrepreneur»;
•providing the organization's TIN, on the basis of which the following are automatically populated via the EDM system: the organization's name, legal address, settlement account, bank, MFO, OKED and the full name of the head;
•ticking the box «I have read and agree to the terms of the Public Offer», and the box consenting to the processing of the personal data of the Customer's authorized representative;
•the Provider's issuance and dispatch to the Customer, via the EDM system, of an invoice (offer-invoice) for the amount of the Balance top-up specified by the Customer;
•payment by the Customer of the issued invoice (offer-invoice) by bank transfer. Payment of the invoice (performance of conclusive actions) is recognized as full and unconditional acceptance of this Offer and is made without the conclusion and signing by the Parties of any separate agreement. After the funds are actually credited to the Provider's settlement account, the amount is credited to the Customer's Balance in the Personal Account and the Services become available for ordering.
4.3. The Agreement is deemed concluded as of the moment the Customer performs the actions specified in clause 4.2 of this Offer, and remains in force until terminated on the grounds established by this Offer and the Legislation.
4.4. By accepting the Offer, the Customer confirms that it:
•has fully reviewed the text of this Offer, all of its annexes, the current Tariffs and related documents (the Consent to the processing of personal data, the Acceptable Use Policy);
•accepts their terms in full, without reservations, exceptions or additions;
•has the legal capacity necessary to conclude and perform this Agreement;
•warrants that the information provided upon Registration is accurate, complete and up to date.
4.5. The fact of acceptance of the Offer is recorded by the Provider in a log indicating the Customer's identifier, the date, time, IP address and the version of the Offer in force at the moment of acceptance. Such data is retained throughout the term of the Agreement and for 3 (three) years after its termination, and, in the event of a judicial or pre-trial dispute, until its final resolution.
4.6. The Provider reserves the right to refuse Registration or to suspend the Customer's verification procedure without giving reasons where the Provider has reasonable doubts as to the accuracy of the information provided or the legitimacy of the purposes of using the Service, or where the Customer has previously committed violations of this Offer or the Legislation.
5. REGISTRATION AND IDENTIFICATION OF THE CUSTOMER
5.1. Registration of Customers in the Service is carried out exclusively in the manner provided for by this section. Anonymous registration is not permitted.
5.2. As at the date of entry into force of this Offer, the Services are provided exclusively to persons located in the territory of the Republic of Uzbekistan, with settlements in the national currency — Uzbek sum. Registration and servicing of foreign users (non-residents of the Republic of Uzbekistan) are not provided for during the term of this version of the Offer.
5.3. Identification of natural persons is carried out by one of the following methods: (a) via the state MyID system; or (b) until the integration with the MyID system is launched — by the Customer uploading, upon Registration, a photograph (scan, copy) of the identity document (passport / ID card) for subsequent manual verification (matching) of the submitted data by the Provider. The Customer understands and agrees that undergoing identity verification by either of these methods is a mandatory condition for receiving the Services. Verification via MyID entails the transfer to, and receipt from, the MyID system of the Customer's personal data to the extent necessary to confirm identity; verification by document entails the Provider's processing of the uploaded image of the identity document to the extent necessary to confirm identity.
5.4. Identification of legal entities and individual entrepreneurs is carried out on the basis of information obtained via the EDM system using the TIN specified by the Customer (name, legal address, banking details, information about the head, etc.), as well as the data of the Customer's authorized representative provided upon Registration.
5.5. The Customer undertakes to keep the data provided upon Registration up to date. If any information changes (name, address, details, contact data, etc.), the Customer must update it in the Personal Account within 10 (ten) calendar days of the change.
5.6. The Customer bears full responsibility for the safekeeping and confidentiality of the access data to the Personal Account (login, password, two-factor authentication details). All actions performed in the Personal Account are deemed performed by the Customer unless the Customer proves otherwise in the established manner. The Provider bears no liability for consequences arising from the compromise of the Customer's credentials for reasons attributable to the Customer.
5.7. A Customer is entitled to have only one active account in the Service, unless otherwise expressly agreed with the Provider. Creating multiple accounts for the purpose of circumventing restrictions or blocked accounts, or for other bad-faith purposes, is prohibited and constitutes a violation of this Offer.
6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1. The Provider shall:
•6.1.1. provide the Services in accordance with this Offer, the Tariff selected by the Customer and the SLA (Section 9);
•6.1.2. ensure the level of availability of the Services provided for by the SLA;
•6.1.3. provide backup of the images of the Customer's Virtual Servers with a depth of 3 (three) calendar days at no additional charge;
•6.1.4. take reasonable technical and organizational measures to protect the Customer's data hosted on the Provider's infrastructure against unlawful access, damage and loss;
•6.1.5. notify the Customer of scheduled technical works, material changes to the Tariffs and changes to the version of the Offer — by sending messages to the email address specified upon Registration and/or by posting notices in the Personal Account;
•6.1.6. ensure the operation of the technical support service in the manner established by this Offer;
•6.1.7. maintain the confidentiality of information that becomes known to the Provider in connection with the provision of the Services, in the manner established by Section 14 of this Offer;
•6.1.8. perform the duties of a personal data operator in accordance with the Legislation.
6.2. The Provider is entitled to:
•6.2.1. receive payment for the Services from the Customer in the manner and within the time limits established by this Offer;
•6.2.2. engage third parties to provide the Services or part thereof (data centres, telecommunications operators, payment operators, EDM operators), provided that liability to the Customer is retained and confidentiality and data protection are ensured;
•6.2.3. unilaterally amend the terms of this Offer, the Tariffs and the composition and characteristics of the Services, with notice to the Customer in the manner set out in Section 17 of this Offer;
•6.2.4. suspend or terminate the provision of the Services in the cases provided for by this Offer (Section 11);
•6.2.5. request from the Customer additional information and documents confirming its identity, the authority of its representative, and the legitimacy of its use of the Service;
•6.2.6. apply technical means for the automatic detection and blocking of actions that violate this Offer and the AUP (DDoS attacks, spam distribution, port scanning, outgoing attacks, abnormal loads, etc.) — without prior notice to the Customer, in order to protect the Service and the rights of third parties;
•6.2.7. disclose information about the Customer in accordance with the Legislation — to authorized state bodies upon their reasoned requests made in the manner prescribed by law (Section 12);
•6.2.8. use the Customer's name and/or trademark in marketing materials identifying the Customer as a client — solely with the Customer's prior written consent;
•6.2.9. use depersonalized (aggregated) data on the consumption of the Services by Customers for analytical purposes — to improve the quality of the Services, develop new functionality and plan infrastructure. Such information is used solely for the Provider's internal purposes and is not transferred to third parties.
6.3. The Customer shall:
•6.3.1. pay for the Provider's Services in a timely manner and in full, in accordance with the current Tariffs and the terms of this Offer;
•6.3.2. maintain a sufficient balance of funds on the Balance to pay for the ordered Services;
•6.3.3. provide accurate information upon Registration and keep it up to date;
•6.3.4. use the Services solely for lawful purposes and in accordance with this Offer, the AUP and the Legislation of the Republic of Uzbekistan;
•6.3.5. independently ensure the lawfulness of Customer Content, its compliance with the Legislation, and that the Customer holds all rights necessary for the Content it posts;
•6.3.6. independently back up its own Content in addition to the backup of the Virtual Server image carried out by the Provider (3-day depth);
•6.3.7. ensure the safekeeping and confidentiality of credentials and access details for the Personal Account and the Virtual Servers;
•6.3.8. notify the Provider within 24 (twenty-four) hours of any suspected compromise of credentials, security incidents, or detected violations by third parties using the Customer's Virtual Servers;
•6.3.9. independently comply with the requirements of the Legislation on personal data in respect of any third-party data hosted by the Customer on the Virtual Servers (see Section 15 — processing of personal data on instructions);
•6.3.10. upon the Provider's request, provide documents and information necessary for the performance of this Agreement, the requirements of the Legislation, and requests of authorized state bodies.
6.4. The Customer is entitled to:
•6.4.1. receive the Services in accordance with this Offer, the selected Tariff and the SLA;
•6.4.2. at any time change the composition and characteristics of the ordered Services via the Personal Account (with a corresponding recalculation of the cost);
•6.4.3. contact the Provider's technical support service on matters relating to the provision of the Services;
•6.4.4. at any time refuse the Services and unilaterally terminate the Agreement in accordance with Section 17 of this Offer;
•6.4.5. request the refund of the unused balance of funds from the Balance in the manner established by this Offer (clause 7.7);
•6.4.6. receive from the Provider information on the status of its Balance, transaction history and resource consumption via the Personal Account.
7. COST OF SERVICES AND PAYMENT PROCEDURE
7.1. The cost of the Services is determined in accordance with the current Tariffs published at billing.dicloud.uz and in the Customer's Personal Account. The current version of the Tariffs is an integral part of this Offer.
7.2. Settlements under this Agreement are made in the national currency of the Republic of Uzbekistan — Uzbek sum (UZS).
7.3. The Provider is a resident of IT Park Uzbekistan. VAT is not charged in accordance with the benefits provided for residents of the Technology Park of Software Products and Information Technologies (IT Park).
7.4. Settlements are made under the «Prepaid payment with daily charging» model: the Customer deposits funds to the Balance in the Personal Account in advance, after which the cost of the ordered Services is deducted from the Balance daily, as they are actually consumed. The cost of the Services is stated in the Tariffs per calendar month. The amount of the daily deduction for each Service is determined by the formula: the cost of the Service per calendar month divided by the number of calendar days in the relevant calendar month (month/days), and is deducted for each calendar day during which the Service was provided to the Customer. The daily deduction is made until the Customer refuses the Service, the Service is suspended, the Virtual Server is deleted, or the funds on the Balance are exhausted. At the end of each calendar month, the Provider issues a closing document (an invoice / schyot-faktura) for the total amount of funds actually deducted from the Customer's Balance during the relevant month — both for Customers who are legal entities and individual entrepreneurs and for Customers who are natural persons.
7.5. The minimum unit of charging for the Services is 1 (one) calendar day, unless otherwise expressly stated in the current Tariff. An incomplete calendar day of provision of the Service (including the day of activation and the day on which provision of the Service ceases) is charged as a full calendar day.
7.6. Payment methods:
7.6.1. For Customers who are natural persons:
•payment via local payment systems and services available in the territory of the Republic of Uzbekistan (Click, Payme, Uzcard, Humo, Visa, Mastercard and other methods);
•payment is accepted via a financial-and-technical (payment) company engaged by the Provider;
•funds are credited to the Balance after the actual confirmation of payment by the payment operator;
•at the end of each calendar month, the Provider issues and sends to the Customer who is a natural person an invoice (schyot-faktura) for the total amount of funds actually deducted from the Balance during the relevant month (for the amount of Services actually consumed during the month). The invoice for Customers who are natural persons is issued without a fiscal mark (fiscal QR code).
7.6.2. For Customers who are legal entities and individual entrepreneurs:
•the Provider issues and sends to the Customer, via the EDM system, an invoice (offer-invoice) for the amount of the Balance top-up specified by the Customer; payment of the issued invoice is recognized as acceptance of this Offer in the manner set out in clause 4.2.2;
•payment is made by the Customer by bank transfer to the Provider's settlement account using the details specified in the invoice;
•after the funds are actually received in the Provider's settlement account, the amount is credited to the Customer's Balance in the Personal Account;
•at the end of the reporting period (calendar month), the Provider issues and sends to the Customer, via the E-Faktura and/or Didox system, an invoice (schyot-faktura) and closing documents for the amount of Services actually consumed.
7.7. Refund of funds:
•the Customer may apply to the Provider for a refund of the unused balance of funds from the Balance by sending a corresponding request to info@dicloud.uz or via the Provider's personal manager;
•the application shall specify: the Customer's full name / name, the account identifier, the refund amount, and the details for the transfer;
•the refund is made within 10 (ten) business days of receipt of a duly completed application, to the same payment details from which the original payment was made, or to other details agreed by the Parties and belonging to the Customer;
•only unused funds are subject to refund; the cost of Services already actually rendered is not subject to refund;
•any payment system fees on refund are borne by the Customer, unless otherwise established by this Offer or the Legislation.
7.8. Insufficiency of funds on the Balance:
•the Provider sends the Customer a notice of the need to top up the Balance by email and/or in the Personal Account;
•if payment is not received, the Services are suspended (the Virtual Server is stopped);
•upon expiry of 5 (five) calendar days from the suspension of the Services, and if the debt persists, the Virtual Server is deleted in full (together with all of the Customer's data on it), with prior notice to the Customer by email and/or in the Personal Account.
7.9. Changes to the Tariffs:
•the Provider is entitled to unilaterally change the Tariffs;
•notice of a change to the Tariffs is sent to the Customer no less than 14 (fourteen) calendar days before the changes take effect — by the email specified in the account and/or by posting a notice in the Personal Account;
•if the Customer disagrees with a change to the Tariffs, the Customer may terminate the Agreement in the manner set out in Section 17 of this Offer before the changes take effect. Continued use of the Services after the changes take effect constitutes the Customer's agreement with the new Tariffs.
7.10. The Customer independently bears responsibility for calculating and paying all taxes and duties applicable to it that arise from the receipt of the Services and their use in its activity.
8. PROCEDURE FOR PROVIDING THE SERVICES
8.1. The Services begin to be provided to the Customer after successful completion of Registration, verification, top-up of the Balance in an amount sufficient to pay for the ordered Services, and placement of the corresponding order in the Personal Account.
8.2. After the order is placed, the Virtual Server is automatically created and provided to the Customer. The access details for the Virtual Server (IP address, administrator credentials) are provided to the Customer in the Personal Account.
8.3. The Customer must, within the shortest reasonable time, change the initial access data issued by the Provider (in particular, administrator account passwords). After such a change, the Provider has no technical access to the content of the Virtual Server.
8.4. The Customer independently administers the Virtual Server, configures the operating system, installs and configures software, ensures information security (applying updates, configuring firewalls and antivirus protection), and backs up its own Content.
8.5. Backup carried out by the Provider:
•the Provider automatically creates backups of the images of Customers' Virtual Servers with a depth of 3 (three) calendar days;
•this service is included in the Tariffs and is provided at no additional charge;
•backups are created for the purpose of potential restoration of the Virtual Server in the event of failures of the Provider's infrastructure or upon the Customer's reasonable request;
•the Customer understands that a 3-day backup depth may be insufficient for all data-recovery scenarios and must independently arrange additional backup of its own Content.
8.6. Technical support:
•the Provider's technical support service is available by email at info@dicloud.uz and by telephone at +998 99 007-08-00;
•requests are accepted 24/7 (round the clock); the response time and resolution times are determined by the type of request and the SLA;
•the technical support service provides assistance on matters relating to the functioning of the Service and the Provider's infrastructure; it is not obliged to, and does not, provide assistance with the administration of the Customer's operating system and applications, unless otherwise provided for by a separate agreement.
9. SERVICE LEVEL (SLA)
9.1. The Provider makes reasonable efforts to ensure a level of availability of the Virtual Servers of no less than 99.5% (ninety-nine point five percent) per month, calculated as the ratio of the actual availability time of the Services to the total time of the reporting period (excluding periods of scheduled technical works and the events excluded by clause 9.4 of this Offer).
9.2. Availability of the Virtual Server means the ability to network-connect to the Virtual Server from the public Internet (response via the ICMP/TCP protocol to the public IP address of the Virtual Server). Internal failures caused by the actions of the Customer, its software, operating system or Customer Content are not considered unavailability of the Services.
9.3. Scheduled technical works:
•the Provider is entitled to carry out scheduled technical works during which the Services may be temporarily unavailable;
•the Customer is notified of scheduled works no less than 24 (twenty-four) hours in advance by email and/or in the Personal Account;
•scheduled technical works are, where possible, carried out at night (from 22:00 to 06:00 local Tashkent time);
•the time of scheduled technical works is not taken into account when calculating the level of availability.
9.4. The following periods of unavailability are excluded from the calculation of the level of availability, where caused by:
•force majeure circumstances (see Section 16);
•the actions or omissions of the Customer, including erroneous configuration of the Virtual Server or software, or unlawful actions using the Customer's credentials;
•DDoS attacks and other external attacks directed at the Customer's infrastructure;
•suspension of the Services on the grounds provided for by this Offer (violation of the AUP, non-payment, request of an authorized body, etc.);
•failures of telecommunications operators and backbone providers beyond the Provider's control;
•scheduled technical works carried out in accordance with clause 9.3.
9.5. The stated availability level of 99.5% is a target quality indicator of the Services. Financial compensation, penalties, fines and other property sanctions in favour of the Customer for failure to achieve this indicator are not provided for by this Offer and are not subject to accrual, except in cases expressly established by the Legislation.
10. ACCEPTABLE USE POLICY (AUP)
10.1. This section establishes the Acceptable Use Policy (AUP) for the Services and is an integral part of this Offer. Compliance with the AUP is a material condition of the Agreement. Violation of the AUP entitles the Provider to immediately suspend and/or terminate the provision of the Services without prior notice to the Customer.
10.2. The Customer warrants and confirms that it:
•holds all necessary rights (including intellectual property rights and the consents and permissions of third parties) to the Content it posts on the Virtual Servers;
•the Customer Content does not infringe the rights and legitimate interests of third parties, including intellectual property rights, personal data rights, and rights to honour, dignity and business reputation;
•the Customer's use of the Services does not violate the Legislation of the Republic of Uzbekistan, or rules of international law not contrary to the Legislation;
•the Customer is independently responsible for complying with the requirements of the Legislation on personal data in respect of any third-party personal data processed by the Customer on the Virtual Servers.
10.3. PROHIBITED CONTENT AND ACTIVITIES.
The Customer categorically undertakes not to use the Services for:
10.3.1. Content prohibited by the Legislation of the Republic of Uzbekistan:
•materials of an extremist or terrorist nature, propaganda for and justification of terrorism or violence, or incitement to inter-ethnic, inter-religious, racial or social discord;
•materials aimed at changing the constitutional order or violating the territorial integrity of the Republic of Uzbekistan;
•pornographic materials involving minors, and other materials exploiting the image of minors for unlawful purposes;
•materials containing state, official or other secrets protected by the Legislation;
•materials propagandizing suicide, the use of narcotic drugs or psychotropic substances, or a cult of cruelty and violence;
•information access to which is restricted by decision of authorized state bodies of the Republic of Uzbekistan.
10.3.2. Unlawful and bad-faith actions on the Internet:
•unlawful access to computer information, and the creation, use and distribution of malicious programs (viruses, trojans, worms, ransomware, botnets, exploits);
•carrying out DDoS attacks, flooding, spoofing, phishing attacks, port scanning and other means of unauthorized investigation of third-party infrastructure;
•distribution of spam — the mass sending of advertising, informational or other messages without the recipients' consent, including using technical means to circumvent anti-spam filters;
•publication and distribution of means of circumventing information protection, hacking tools, or instructions for unlawful access to information;
•organizing and maintaining infrastructure for fraudulent websites, phishing sites, or fake online stores;
•activities involving the interception, copying or alteration of information in communication networks without the consent of the owners of such information.
10.3.3. Activities involving cryptocurrency:
•cryptocurrency mining (use of the computing resources of the Virtual Server to mine cryptocurrencies by any means and on any software);
•hosting cryptocurrency exchanges, exchangers, cryptocurrency trading bots, or other software enabling automated trading on cryptocurrency markets;
•servicing cryptocurrency wallets and other activities with digital assets where such activity is not licensed and/or is prohibited by the Legislation of the Republic of Uzbekistan.
10.3.4. Anonymizing and circumvention services:
•providing VPN or proxy services for the purpose of their resale or provision to an unlimited circle of persons;
•organizing and maintaining Tor exit nodes and other similar anonymizing nodes;
•using the Services to circumvent blocks established by authorized state bodies of the Republic of Uzbekistan.
10.3.5. Other prohibited activities:
•organizing and maintaining online casinos, bookmakers or other forms of gambling that do not hold a special permit issued in accordance with the Legislation of the Republic of Uzbekistan;
•activities involving the unlawful trafficking of narcotic drugs, psychotropic substances, weapons, ammunition or explosives;
•distribution of counterfeit audio and video products, software, literature and other intellectual property in violation of rights holders' rights;
•creation and distribution of deepfakes and other synthetic media for the purpose of fraud, discreditation or disinformation;
•any other activity directly or indirectly prohibited by the Legislation of the Republic of Uzbekistan.
10.4. Technical restrictions:
•it is prohibited to create excessive load on the Provider's infrastructure that materially exceeds the characteristics of the selected Tariff and affects the quality of the Services for other Customers;
•any actions aimed at disrupting the operation of the Service or its components, or circumventing the monitoring and charging systems, are prohibited;
•it is prohibited to use the Virtual Servers to host file-sharing services, torrent trackers or platforms for the distribution of unlicensed content.
10.5. Detection of violations:
•the Provider applies automated technical monitoring tools to detect signs of violations of this AUP (outgoing spam, network attacks, abnormal network activity, etc.);
•upon detection of clear violations, the Provider is entitled to automatically suspend or restrict the operation of the relevant Virtual Server without prior notice to the Customer — to protect the Service, the Provider's infrastructure and third parties;
•notice of suspension is sent to the Customer by email and/or in the Personal Account within the shortest reasonable time after the measures are applied.
10.6. Third-party complaints (abuse reports):
•third-party reports of violations by the Customer are accepted at info@dicloud.uz;
•the Provider reviews the report received, requests explanations from the Customer where necessary, and/or takes measures to restrict access to the disputed Content;
•the Customer's failure to respond to the Provider's request for explanations within a reasonable time (no more than 24 hours from dispatch of the request) entitles the Provider to suspend the Services pending such explanations.
11. LIABILITY OF THE PARTIES. ALLOCATION OF LIABILITY FOR CONTENT
11.1. Customer's liability for Content
11.1.1. The Customer is SOLELY AND FULLY LIABLE for:
•all information, software, data, files and other Customer Content posted, transmitted, processed and stored by it on the leased Virtual Servers;
•any actions and operations performed using the leased Virtual Servers, including the actions of third parties who gained access to the Virtual Servers for reasons attributable to the Customer;
•compliance with the Legislation of the Republic of Uzbekistan and the rights of third parties when using the Services;
•compliance with the requirements of the Legislation on personal data in respect of any third-party personal data processed by the Customer on the Virtual Servers;
•payment of all taxes, duties and other mandatory payments arising from the Customer's activity.
11.1.2. The Customer confirms and acknowledges that the Provider is solely a supplier of infrastructure services, has no access to the content of the Virtual Servers after the Customer changes the initial access data, and cannot and is not obliged to control Customer Content.
11.1.3. INDEMNIFICATION.
The Customer undertakes to fully indemnify the Provider for all losses, expenses, fines, penalties, other property sanctions, court costs, legal fees and other expenses incurred by the Provider in connection with:
•the Customer's violation of the terms of this Offer, the AUP or the Legislation;
•claims, suits or complaints by third parties relating to Customer Content or the Customer's actions using the Services;
•requirements of authorized state bodies arising from the Customer's violations;
•the need to defend the Provider in judicial and other proceedings relating to the Customer's actions.
Indemnification is made by the Customer within 10 (ten) business days of receipt of the Provider's corresponding written demand accompanied by supporting documents.
11.2. Limitation of the Provider's liability
11.2.1. The Provider bears no liability for:
•the content of Customer Content and its compliance with the Legislation and the rights of third parties;
•any actions of the Customer and third parties performed using the Services;
•any direct or indirect losses of the Customer, lost profits, moral harm or reputational losses arising in connection with the use of, or inability to use, the Services, except in cases of the Provider's intent or gross negligence;
•loss, damage or distortion of Customer Content caused by the actions (omissions) of the Customer itself, by deficiencies in the software or operating system it uses, or by insufficient backup on its part;
•temporary unavailability or deterioration of the quality of the Services for reasons beyond the Provider's control (force majeure, accidents at backbone communication providers, actions of telecommunications operators, etc.);
•actions of third parties resulting from the provision of information at the request of authorized state bodies;
•the results of the Customer's use of information received through the Service from third parties.
11.2.2. OVERALL LIABILITY CAP OF THE PROVIDER.
The aggregate liability of the Provider under this Agreement, regardless of the basis (breach of contract, infliction of harm, unjust enrichment, etc.) and form (losses, penalties, fines, charges, lost profits, etc.), may not exceed the amount actually paid by the Customer for the Services for the 1 (one) calendar month preceding the event giving rise to the liability. This limitation does not apply where it is expressly prohibited by the mandatory rules of the Legislation of the Republic of Uzbekistan.
11.2.3. The Provider does not pay compensation, penalties, charges or fines for failure to achieve the stated availability level (SLA), except in cases expressly established by the Legislation.
11.3. The Provider's right to suspend the Services
11.3.1. The Provider is entitled to immediately suspend or terminate the provision of the Services without prior notice to the Customer in the following cases:
•detection of violations of this Offer, the AUP or the Legislation;
•receipt of a reasoned request (order, demand) from an authorized state body made in the manner prescribed by law;
•detection, by automated monitoring tools, of signs of network attacks, spam mailings or other malicious actions using the Customer's Virtual Server;
•reasonable suspicion of compromise of the Customer's credentials, fraudulent use of the Service, or use of stolen payment details;
•non-payment for the Services in the manner established by this Offer;
•receipt from third parties of reasonable claims of infringement of their rights by the Customer's actions, where the Customer fails to respond in a timely manner to the Provider's requests.
11.3.2. Notice of suspension or termination of the Services is sent to the Customer by email and/or in the Personal Account.
11.3.3. Where the Services are suspended on the grounds provided for in clause 11.3.1, charges for the suspended Services may be levied at the Provider's discretion for the purpose of preserving the Customer's data. The Customer is not entitled to claim compensation for any losses connected with such suspension where it was caused by the actions (omissions) of the Customer itself.
11.3.4. The Customer confirms its agreement to the Provider's right to suspend the provision of the Services without prior notice in the event of a violation of the terms of this Offer, acknowledges the lawfulness of such suspension, and undertakes not to bring against the Provider any claims relating to lawful suspension of the Services.
12. INTERACTION WITH AUTHORIZED STATE BODIES
12.1. The Provider acts in strict compliance with the Legislation of the Republic of Uzbekistan and is obliged to comply with the reasoned requests, orders and demands of authorized state bodies (law enforcement bodies, investigative bodies, the prosecutor's office, courts, tax authorities, regulators in the field of communications and informatization, the authorized body in the field of personal data, and others) made in the manner prescribed by law.
12.2. Upon the request of an authorized state body, the Provider, within the time limits established by the Legislation, provides:
•information about the Customer from its registration data (full name, PINFL, contact data, legal entity details);
•logs of the Customer's actions in the Service, IP addresses, and the history of sessions and payments;
•information about the leased Virtual Servers, their IP addresses and periods of use;
•the content of the leased Virtual Servers (images, disk snapshots) — solely on the basis of an order of an investigator or inquiry officer or a court decision, or on another corresponding ground expressly provided for by the Legislation.
12.3. Upon receipt of a reasoned request to suspend or restrict access to a Virtual Server or Customer Content, the Provider:
•promptly complies with such request within the time limits set out therein;
•where possible, and in the absence of a prohibition on disclosure in the request itself, notifies the Customer of the receipt of the request and the measures taken — to enable the Customer to exercise its rights in the manner established by the Legislation;
•where necessary and on lawful grounds, creates a forensic image (snapshot) of the Virtual Server for subsequent transfer to authorized bodies and storage as evidence.
12.4. The Customer confirms its agreement and awareness that:
•the Provider is obliged to comply with the requirements of the Legislation and authorized state bodies;
•disclosure of information in accordance with such requirements does not constitute a breach of confidentiality or of the Provider's obligations under this Agreement;
•liability for the unlawful actions (omissions) that gave rise to the request of an authorized state body rests solely with the Customer.
12.5. Expenses incurred by the Provider in connection with complying with requests of authorized state bodies arising from the Customer's unlawful actions (including expenses for forensics, legal assistance and engagement of specialists) are subject to indemnification by the Customer in full in the manner set out in clause 11.1.3 of this Offer.
13. INTELLECTUAL PROPERTY
13.1. The exclusive rights to the Service, its software, design, business name, trademarks, domain names and other means of individualization belong to the Provider or its licensors.
13.2. The Customer does not acquire any rights to the Provider's software and other intellectual property objects, other than the right to use the Service to the extent necessary to receive the Services under this Agreement.
13.3. The exclusive rights to Customer Content posted by the Customer on the Virtual Servers belong to the Customer or other rights holders. The Provider does not acquire any rights to Customer Content and does not use it for its own purposes, except for purposes expressly provided for by this Offer and the Legislation.
13.4. The Customer warrants that it holds all rights necessary to the Content it posts on the Virtual Servers, and assumes all risks associated with possible third-party claims of infringement of their intellectual property rights.
14. CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA
14.1. The Parties undertake to maintain the confidentiality of information that becomes known to them in the course of performing this Agreement and not to transfer it to third parties without the consent of the other Party, except in cases provided for by the Legislation and this Offer.
14.2. The Provider processes the Customer's personal data as a personal data operator in the manner established by the Consent to the processing of personal data posted at dicloud.uz and by the Legislation of the Republic of Uzbekistan on personal data.
14.3. The storage and processing of the personal data of Customers who are citizens of the Republic of Uzbekistan is carried out on technical means (servers) physically located in the territory of the Republic of Uzbekistan, in accordance with the requirements of the Law «On Personal Data» No. ZRU-547.
14.4. The Service website uses cookies (necessary, analytical and marketing) in the manner established by the Provider's Privacy Policy. The Customer is informed of the use of cookies and has the ability to manage their use via its browser settings and/or the Service interface.
14.5. The Provider applies technical and organizational information protection measures meeting current industry requirements, including encryption of data transmission channels, access control, operation logging, regular backup and staff training.
14.6. The Provider does not disclose to third parties information about the Customer that becomes known in connection with the provision of the Services, except in cases of:
•obtaining the Customer's prior written consent;
•complying with the requirements of the Legislation and requests of authorized state bodies (Section 12);
•transferring information to persons engaged by the Provider to provide the Services (payment operators, EDM operators, telecommunications operators), to the minimum extent necessary to perform the Agreement;
•protecting the rights and legitimate interests of the Provider in judicial and other proceedings.
15. PROCESSING OF PERSONAL DATA ON THE CUSTOMER'S INSTRUCTIONS
15.1. If, in the course of using the Services, the Customer posts on the leased Virtual Servers the personal data of third parties (its clients, employees, counterparties and other data subjects), the Parties agree that:
•in respect of such third-party personal data, the Customer acts as a personal data operator within the meaning of the Legislation on personal data;
•in respect of such personal data, the Provider acts as a person carrying out processing on the operator's instructions (a personal data processor), to the minimum extent necessary to provide the Services.
15.2. The Customer warrants and confirms that it:
•has all legal grounds necessary to process the personal data of third parties and to transfer it to the Provider in connection with the use of the Services (duly obtained consents of the data subjects, contractual grounds, or other grounds provided for by the Legislation);
•has duly performed its obligation to notify the data subjects of the processing of their data and of the engagement of the Provider as a processor;
•has taken all necessary measures to protect such personal data in accordance with the Legislation.
15.3. When processing third-party personal data on the Customer's instructions, the Provider undertakes to:
•process the data solely to the extent and for the purposes connected with the provision of the Services under this Agreement;
•not use the data for its own purposes and not transfer it to third parties, except in cases provided for by the Legislation or this Offer;
•ensure the application of technical and organizational protection measures no less than those applied to the Customer's own personal data;
•upon the Customer's request, assist in the exercise of data subjects' rights connected with the posting of their data on the Virtual Servers, to the extent technically possible;
•upon termination of the Agreement and expiry of the periods established by clause 8.2 of the Consent to the processing of personal data, ensure the deletion or return of such personal data to the Customer.
15.4. The Customer bears full responsibility, towards the data subjects whose data it posts on the Virtual Servers and towards the authorized state body in the field of personal data, for compliance with the requirements of the Legislation on personal data in respect of such data. The Customer indemnifies the Provider for losses, fines and other expenses arising from the Customer's violation of the requirements of the Legislation on personal data, in the manner set out in clause 11.1.3 of this Offer.
16. FORCE MAJEURE
16.1. The Parties are released from liability for partial or full non-performance of their obligations under this Agreement if it was the result of force majeure circumstances — events of an extraordinary nature that could not be prevented under the given conditions, including:
•natural disasters (earthquakes, floods, fires, epidemics, pandemics, etc.);
•military actions, armed conflicts, acts of terrorism, mass riots;
•the introduction of a state of emergency, martial law or other similar measures;
•the adoption by state authorities of acts making performance of the obligations impossible;
•large-scale accidents in power supply or communication networks or in data centres not connected with the fault of the Parties;
•cyberattacks of a particularly large scale affecting the infrastructure of telecommunications operators and backbone providers.
16.2. The Party for which the impossibility of performing its obligations has arisen must, no later than 5 (five) calendar days from the occurrence of the force majeure circumstances, notify the other Party by email of the onset and expected duration of such circumstances.
16.3. If force majeure circumstances continue for more than 60 (sixty) consecutive calendar days, either Party is entitled to unilaterally terminate this Agreement by sending a corresponding notice to the other Party.
16.4. The occurrence of force majeure circumstances does not release the Customer from the obligation to pay for the Services actually rendered before the onset of such circumstances.
17. TERM, AMENDMENT AND TERMINATION OF THE AGREEMENT
17.1. This Agreement enters into force as of the moment of acceptance of the Offer by the Customer in the manner set out in Section 4 and remains in force for an indefinite term — until terminated on the grounds established by this Offer and/or the Legislation.
17.2. Amendment of the Offer
17.2.1. The Provider is entitled to unilaterally make changes to this Offer, including to the Tariffs, AUP, SLA and other integral parts of the Offer.
17.2.2. The Provider notifies the Customer of changes to the Offer no less than 14 (fourteen) calendar days before the changes take effect, by:
•posting the new version of the Offer on the website dicloud.uz indicating the date the changes take effect;
•sending a notice to the email address specified in the Customer's account and/or to the Personal Account.
17.2.3. Continued use of the Service by the Customer after the changes take effect constitutes the Customer's unconditional agreement with the new version of the Offer.
17.2.4. The Customer undertakes, no less than once a week, to independently visit the website dicloud.uz and/or the Personal Account to review the changes made to this Offer, the Tariffs, and the composition and conditions of the Services. Acceptance of this Offer on other terms is not permitted. This obligation ensures the Customer's guaranteed familiarity with all changes.
17.2.5. In the event of disagreement with the changes, the Customer is entitled to terminate the Agreement in the manner set out in clause 17.3 of this Offer before the date the changes take effect. Termination of the Agreement on this ground does not entail any penalty sanctions for the Customer.
17.3. Termination of the Agreement at the Customer's initiative
17.3.1. The Customer is entitled at any time to unilaterally withdraw from this Agreement by:
•sending the Provider an application to delete the account to info@dicloud.uz from the email registered in the account;
•independently deleting the Virtual Servers and initiating deletion of the account via the Personal Account (where the corresponding functionality is available).
17.3.2. As of the moment of receipt of the termination application, the Provider ceases the provision of the Services, deletes the Customer's Virtual Servers and proceeds with the account deletion procedure in the manner set out in clause 8.2 of the Consent to the processing of personal data.
17.3.3. The unused balance of funds from the Balance is refunded to the Customer in the manner set out in clause 7.7 of this Offer.
17.4. Termination of the Agreement at the Provider's initiative
17.4.1. The Provider is entitled to unilaterally terminate the Agreement in the following cases:
•material violation by the Customer of the terms of this Offer, the AUP or the Legislation;
•receipt of a reasoned request (order) from an authorized state body requiring termination of the provision of the Services;
•non-payment for the Services that has resulted in deletion of the Virtual Servers in the manner set out in clause 7.8 of this Offer;
•inactivity of the account for 12 (twelve) consecutive calendar months in the absence of paid Services;
•reorganization, liquidation or cessation of the Provider's activity — with prior notice to the Customer no less than 30 (thirty) calendar days in advance.
17.4.2. The Provider notifies the Customer of termination of the Agreement by email and/or in the Personal Account, indicating the grounds and the date of termination.
17.4.3. Upon termination of the Agreement on the grounds provided for in clause 17.4.1, the Provider makes final settlements with the Customer: funds actually paid for Services not rendered (if any) are refunded to the Customer in the manner set out in clause 7.7. Funds spent on Services actually rendered are not subject to refund.
17.5. Consequences of termination
17.5.1. As of the moment of termination of the Agreement:
•the provision of the Services ceases;
•the Customer's Virtual Servers are subject to deletion with prior notice (overall period — no more than 5 calendar days from the moment of termination, as set out in clause 7.8);
•the Customer's account is blocked and is subject to deletion upon expiry of 90 calendar days (clause 8.2 of the Consent to the processing of personal data);
•the Parties' obligations to pay for Services actually rendered and for monetary obligations already incurred survive and are subject to performance within 10 (ten) days of the date of termination.
17.5.2. The terms of this Offer relating to confidentiality, processing of personal data, limitation of liability, dispute resolution and indemnification continue to apply after termination of the Agreement for the periods established by this Offer and the Legislation.
18. DISPUTE RESOLUTION. APPLICABLE LAW
18.1. All disputes and disagreements arising out of or in connection with this Agreement are resolved by the Parties through negotiations based on the principles of good faith and mutual consideration of interests.
18.2. Before applying to court, a pre-trial (claim) procedure for settling the dispute is mandatory. A claim is sent in writing to the legal address of the other Party and/or to the email address specified upon Registration (for the Customer) or in the Provider's details (for the Provider).
18.3. The period for considering a claim is 30 (thirty) calendar days from its receipt. If no response is received within this period, or if an unsatisfactory response is received, the interested Party is entitled to apply to court.
18.4. If the dispute cannot be settled in the pre-trial procedure, the dispute is subject to consideration by the court at the Provider's location:
•in the Inter-District Economic Court of Tashkent — for disputes with Customers who are legal entities and individual entrepreneurs;
•in the district (city) court for civil cases at the Provider's location — for disputes with Customers who are natural persons, except where the Legislation of the Republic of Uzbekistan on the protection of consumer rights grants the consumer the right to choose jurisdiction; in the latter case, jurisdiction is determined in accordance with the mandatory rules of the Legislation.
18.5. The substantive and procedural law of the Republic of Uzbekistan applies to the relations of the Parties under this Agreement.
19. FINAL PROVISIONS
19.1. This Offer is drawn up in the Russian language. Upon the Customer's request, the Provider may provide translations of the Offer into Uzbek and other languages; in the event of any discrepancies between the translations and the original, the Russian-language version prevails.
19.2. Legally significant communications and notices of the Parties under this Agreement are sent: to the Customer — by the email specified upon Registration and/or by posting in the Personal Account; to the Provider — by email at info@dicloud.uz and/or to the Provider's legal address.
19.3. A message sent to an email address is deemed received on the day it is sent, if sent during working hours (from 09:00 to 18:00 local Tashkent time, on business days), or on the next business day if sent outside working hours.
19.4. All annexes and addenda to this Offer referred to in its text (the Consent to the processing of personal data, the Acceptable Use Policy (Section 10), the current Tariffs, the SLA (Section 9)) are integral parts of the Offer.
19.5. If any provision of this Offer is recognized as invalid or unenforceable in the manner established by the Legislation, the remaining provisions of the Offer remain in force. The Parties shall replace the invalid provision with a valid one that is economically and legally closest in content to the invalid one.
19.6. The Customer is not entitled, without the Provider's prior written consent, to assign rights and/or transfer obligations under this Agreement to third parties.
19.7. The Provider is entitled to assign rights and transfer obligations under this Agreement to third parties with notice to the Customer, including upon reorganization of the Provider.
19.8. This Offer is posted publicly on the website dicloud.uz and is available for review by an unlimited circle of persons 24 hours a day, 7 days a week, except during periods of scheduled technical works.
19.9. The titles of the sections of this Offer are used for convenience and reference only and do not affect the structure or interpretation of its terms.
20. PROVIDER'S DETAILS
Full name: Dicloud Limited Liability Company (MChJ «Dicloud»)
Short name/brand: Dicloud
TIN (STIR): 310006777
Legal address: 100059, Republic of Uzbekistan, Tashkent, Yakkasaray district, MFY Damarik, 49A Abdulla Kahhor St.
Postal address: same as legal address
Settlement account: 2020 8000 2055 8518 5001
Bank: OPERU JSCB «Kapitalbank», Tashkent, Mirabad district, 32 Matbuotchilar St.
MFO: 01158
Resident of IT Park Uzbekistan
Service website: billing.dicloud.uz
E-mail: info@dicloud.uz
Telephone: +998 99 007-08-00
Director: Khamidov Shukhrat Shokir ugli
(acting on the basis of the Charter)